The second-hand marketplace Users Express Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.